Skip to content
Back to all guides

Last updated October 11, 2026

Connect Pathao

Before you start

  • You need a Pathao merchant account with at least one store.
  • Have your Client ID, Client secret, merchant email and password ready. Find the keys in your Pathao merchant panel under Developers API.
  • WizzenAI uses the password once to sign in to Pathao and never stores it. It keeps only the access Pathao gives back.

Steps

  1. In WizzenAI, open Integrations, find Pathao and choose Connect.
  2. Read the list of what you need, then continue.
  3. Enter the Client ID, Client secret, merchant email and password.
  4. Choose Test connection. When it works you see how many stores were found.
  5. Choose the pickup store where the courier collects your parcels.
  6. Choose Done.

Assistants can then book deliveries and share tracking. After connecting, match your delivery zones to Pathao's city, zone and area so booking can fill them in.

If something goes wrong

  • Test connection fails. Check the Client ID and secret in the Developers API page of your Pathao panel, and that the email and password are the ones you use to sign in there.
  • No stores found. Add a store in your Pathao merchant panel, then try again.
  • You changed your password or keys. Open the Pathao page in Integrations and choose Update credentials.

Still stuck? Choose Need help? WhatsApp us in the connect window, or write to [email protected].