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Last updated October 11, 2026

Connect SSLCommerz

Before you start

  • You need your own SSLCommerz merchant account. Payments go to your account, not to WizzenAI.
  • Have your Store ID and Store password ready. SSLCommerz sends them to you when your store is set up.
  • Only the business Owner can connect a payment gateway.

Steps

  1. In WizzenAI, open Integrations, find SSLCommerz and choose Connect.
  2. Choose the mode. Sandbox lets you test with fake money first. Live takes real payments. Start with Sandbox if you are not sure.
  3. Enter the Store ID and Store password.
  4. WizzenAI checks the details with SSLCommerz. No real charge is made.
  5. Choose Done.

You do not need to register any address in the SSLCommerz merchant panel. WizzenAI sends the address for payment notifications with every payment.

What happens next

  • Assistants can send a payment link for an order.
  • When the customer pays, SSLCommerz tells WizzenAI and the order is marked Paid.
  • When to ask for payment first is decided in Business knowledge, under Payments.

If something goes wrong

  • The check fails. Make sure the Store ID and password match the mode you chose. Sandbox and Live use different details.
  • You moved from Sandbox to Live. Open the SSLCommerz page in Integrations, switch the mode and enter the live details.

Still stuck? Choose Need help? WhatsApp us in the connect window, or write to [email protected].