Connect Steadfast

Before you start

• You need a Steadfast merchant account.
• Have your API key and Secret key ready. Find them in your Steadfast merchant panel under API settings.
• Optional: if you set up a webhook in Steadfast, keep its token handy so delivery updates arrive at once. Without it, WizzenAI checks for updates regularly.

Steps

1. In WizzenAI, open Integrations, find Steadfast and choose Connect.
2. Read the list of what you need, then continue.
3. Enter the API key and Secret key. They are hidden as you type and never shown again.
4. Optional: enter the webhook token, the pickup address ID and the pickup police station ID from your Steadfast panel.
5. Choose Test connection. When it works you see Connected, merchant account verified.
6. Under Default pickup, enter the pickup address and pickup phone where the courier collects your parcels. You can change them later.
7. Choose Save, then Done.

Assistants can then book deliveries and share tracking. Delivery charges are not set here. They come from your Delivery zones.

If something goes wrong

• Test connection fails. Copy the two keys again from Steadfast without extra spaces. Check that the API access is on in your Steadfast account.
• Delivery updates arrive late. Add the webhook token so Steadfast can tell WizzenAI at once. Otherwise WizzenAI checks regularly.
• You changed your keys in Steadfast. Open the Steadfast page in Integrations and choose Update credentials.

Still stuck? Choose Need help? WhatsApp us in the connect window, or write to [email protected].