Skill pack
Answer the questions that keep coming
For any business. Your Sales Agent answers common questions, checks order status, opens a ticket for anything that needs a person and hands over when it should.
What it does for you
Instant answers
Common questions are answered from your own knowledge, at any hour.
Status without asking you
Customers can ask where their order or request is and get the answer in the chat.
Tickets for the rest
Anything the Sales Agent cannot solve becomes a ticket for your team, with the chat attached.
See it work
A conversation with the pack on
An example conversation, not a real customer.
- Where is my order?
- Your order is with the courier. Here is your tracking link.
- It says delayed. Can I change the address?
- I cannot change the address myself, so I have opened a ticket and our team will help you.
- Ticket opened · needs a person
Inside the pack
The skills it turns on
Tickets
Opens a ticket with the chat attached when a person is needed.
Tracking
Tells customers where their order or request is.
Templates
Templates this pack suits
These templates turn this pack on when you pick them. You can still change skills later.
General customer support
Answers common questions, checks status and opens a ticket for anything that needs your team.
Safeguards
Rules it always follows
- Answers only from your knowledge
- Opens a ticket when it is unsure
- Hands over to a person on request
Other skill packs
Ready when you are
আজ রাতের অর্ডারগুলো Wizzy নিক।
Free 14-day trial · No card needed