Integrations
Connect where your customers already are
Messenger, Instagram, WhatsApp and your website chat. Pathao and Steadfast for delivery. SSLCommerz for payments. Connect in minutes, disconnect any time.
What WizzenAI is built on
Built on the official Meta APIs
Messenger, Instagram and the WhatsApp Business Platform, connected the way Meta intends.
Payments with SSLCommerz
Customers can pay by card, mobile wallet or bank through SSLCommerz, with bKash included.
Pathao and Steadfast, built in
Book the parcel and share tracking with the customer without leaving the chat.
Channels
Where your customers write to you. Your Sales Agent answers on all of them, and every chat lands in one Inbox.
How to connect
- Open Integrations in the app and choose the channel.
- Sign in with the account that manages it and allow access.
- Choose which assistant answers, or leave the chats in your Inbox.
- Live
Messenger & comments
Available worldwide
Your Sales Agent answers Messenger chats and replies to comments on your posts and ads, then moves interested people into a private chat.
What you need
- You are an admin of the Facebook Page.
- Customers see the name of your Page.
- Replies are possible only within 24 hours of the customer's last message.
- Live
Instagram DMs
Available worldwide
Your Sales Agent answers Instagram messages and replies to comments on your posts, then moves interested people into a private chat.
What you need
- Your Instagram account is a Professional account.
- Allow access to messages is turned on in Instagram.
- The account is linked to a Facebook Page.
- Live
WhatsApp Business
Available worldwide
Your Sales Agent answers customers on your WhatsApp Business number, takes orders and shares tracking.
What you need
- Your WhatsApp Business number, or a new number that is not on WhatsApp yet.
- Meta checks your business before the number goes live.
- Messages after 24 hours need an approved template.
- Live
Website chat widget
Available worldwide
Add a chat bubble to your own website so visitors can talk to your Sales Agent.
What you need
- The address of your website.
- You can paste a code snippet into every page of your site.
Couriers
Book the parcel from the order and share tracking with the customer, without leaving WizzenAI.
How to connect
- Open Integrations in the app and choose your courier.
- Enter the keys from your courier's merchant panel and test the connection.
- Choose the pickup point. Confirmed orders can then be booked in one click.
- Live
Steadfast
Available in Bangladesh
Book parcels with Steadfast from your orders, and share tracking with your customers.
What you need
- A Steadfast merchant account.
- Your API key and secret key from the Steadfast merchant panel.
- A default pickup address and phone number.
- Live
Pathao Courier
Available in Bangladesh
Book parcels with Pathao from your orders, and share tracking with your customers.
What you need
- A Pathao merchant account with Developers API access.
- Your client ID, client secret, merchant email and password. The password is used once and never stored.
- The Pathao store you send parcels from.
- Live
Test courier (sandbox)
Available in Bangladesh
A simulated courier for testing. It books parcels, issues tracking codes, lets you move a parcel to picked up, in transit, delivered or returned, and pays out the cash on delivery. No real parcel is ever sent.
What you need
- Nothing to prepare. No courier account is needed.
- Use it to try booking, labels, tracking messages, delivery, returns and cash on delivery payouts.
- Available on the test server only. Connect a real courier before you go live.
SoonRedX
Available in Bangladesh
Book parcels with RedX from your orders. Until this is ready, mark RedX parcels as sent in Orders.
Payments
Customers pay on your own gateway account, and the money goes straight to you.
How to connect
- Open Integrations in the app and choose your gateway.
- Sign in or enter your store details. You can start in test mode.
- Your assistant can then send payment links, and paid orders are marked for you.
- Live
SSLCommerz
Available in Bangladesh
Take payments on your own SSLCommerz account, including cards, bKash, Nagad and Rocket. Money goes straight to you.
What you need
- An SSLCommerz merchant account.
- Your Store ID and Store password.
- Start in Sandbox mode to test with fake money first.
Store and data
Bring your products in and keep them in sync.
How to connect
- Open Integrations in the app and choose Google Sheets.
- Sign in and choose the sheet.
- Match the columns and import. It then syncs on its own.
- Live
Google Sheets
Available worldwide
Keep your products in a Google Sheet that syncs to WizzenAI, and let your assistants add rows to a sheet.
What you need
- A Google account.
- A sheet whose first row holds the column names.
- WizzenAI can open only the sheets you choose.
- After launch
Shopify store
Available worldwide
Connect your Shopify store so products, stock and orders stay in sync. This comes after launch.
- After launch
WooCommerce store
Available worldwide
Connect your WooCommerce store so products, stock and orders stay in sync. This comes after launch.
Only the access it needs
When you connect a channel, WizzenAI asks for the permissions needed to read and answer your customers' messages and comments. You can disconnect at any time from Integrations, and the connection stops.
Ready when you are
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